ALL IN ONE PLACE GEA PORTAL

GEA.com

http://www.gea.com

To streamline your customers maintenance workflow, we´ve consolidated all our digital solu- tions into one user-friendly point of access - the GEA Portal. Managing your tasks to keep your equipment at an optimum has never been easier. Simply open the GEA Portal online, wherever you are and gain access to real-time machine status updates, a comprehensive

overview of service orders and schedules, new service requests, unifies GEA service contact and technical documents for all your GEA equipment. This powerful gateway equips you with all the tools necessary to harness to potential of the Industrial Internet of Things (IIoT) and effectively improve productivity, reliability and sustainability of you plant and operations.

YOUR ACCESS TO GEA DIGITAL SOLUTIONS.

2 GEA Portal

https://www.gea.com/de/company/about-us/gea-digital/gea-portal/

OUR CORE APPS: ONE TOUCH FOR EVERYTHING YOU NEED.

Asset App The Asset App provides centralized ac- cess to all machine-related data and infor- mation, streamlining operations efficiently.

Document App Document App provides online access to all of GEA’s technical information, from product datasheets and operating manuals to parts lists, ensuring up-to-date and comprehensive documentation.

Support App Support App allows you to submit all service requests in a simple and structured way, anytime, anywhere, facilitating quick issue resolution and transparent ticket management.

Service Log App The service log app creates transparency across the entire service lifecycle and helps to save time when preparing for audits.

With the help of the Core apps, we enable your customers to have a central access point for digital solutions and technical service requests.

3 Core Apps

SUPPORT APP The Support App allows to swiftly connect with GEA experts and manage service requests, leading to faster issue resolution and minimizing downtime without the need for on-site interventions.

Key Benefits

• Faster Communication between customer and GEA

• Bypass on-site visits and reduce related costs and downtime

• Access to GEA global technical support team of experts

4 Core Apps

Key Benefits

• Central documentation storage

• Automatically updated

• Central place for project collaboration

The Document App gives instant access to the latest technical documentation, ensuring he always has the latest information to maintain his equipment effectively and avoid costly errors.

DOCUMENT APP

Core Apps5

Key Benefits

• Access to machine data and digital solutions

• Comprehensive plant overview

• Seamless integration with Core Apps

• Centralized asset management

ASSET APP Asset App provides access to all machine- related data and information from a single source, facilitating all operations.

Core Apps6

Core Apps

SERVICE LOG APP The Service Log App provides complete vis- ibility into the service lifecycle, making audit preparation more efficient and time-saving.

Key Benefits

• Transparency on Service Calls

• Service Reports in one Place

• Helpful Service Calender

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GEA.com

INTERESTED IN THE GEA PORTAL? Discover more and stay ahead with our diverse digital solutions. Contact us to learn more: customerportal@gea.com

Niklas Demke Product Owner GEA Portal, Business Development, GEA Digital Hub

http://gea.com http://www.gea.com

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