Equipment Lifecycle Packages from GEA ensure that your plant delivers the efficiency, productivity and output you need for now and the future.

GEA PHARMA LIFECYCLE PACKAGES.

Investing in GEA pharmaceutical processing equipment goes far beyond the initial purchase.

We take a proactive approach to customer care with a range of service maintenance packages that have been specifically designed to keep your technology up-to-date, fully operational and compliant with current good manufacturing practices. Our focus is your peace of mind and eliminating downtime.

By leveraging our secure data infrastructure, we have the capability to access your control systems remotely. This ensures prompt and efficient response times should any issues arise.

Monitor your plant and get continuing support An SLA allows GEA to support your plant over time, ensuring that it always performs efficiently, maximizing its operational life and keeping maintenance costs both low and predictable. It also highlights the right time to replace or upgrade equipment to meet changing operational needs. When you have new GEA equipment installed, a Lifecycle Package provides continuing support either at the beginning of plant life or as an extension of service to your existing operation. This gives you an even higher level of trust and confidence in your plant over time.

Our process specialists can help identify any weak points in your plant and provide expert advice regarding how to prevent and solve any issues in the shortest possible timeframe, optimizing your productivity and efficiency.

MORE THAN MACHINERY: A LIFETIME OF OPERATIONAL EXCELLENCE.

2 GEA Pharma Lifecycle Packages.

Our focus is your peace of mind and eliminating downtime.

Tackle your main challenges • Unplanned downtime; • Limited partnership with, and guidance from, GEA to help improve the operation and maintenance of your plant;

• Unpredictable maintenance needs and equipment shutdown;

• Lack of insight into equipment health and plant/process status;

• Achieving ESG sustainability targets; • Keeping up with latest OEM improvements, standards and training;

• Achieving high output targets (e.g. quantity, quality and reduced cost).

Site Visits Despite advances in modern communication technology, there are still times when human interaction provides the greatest benefits. For those occasions, you can ask for on-site support. At your plant or facility, our experts will be able to share their knowledge, best practice solutions, solving your problems with a smile and a handshake.

In a Nutshell • Optimize your performance and drive innovation by leveraging new technologies and incorporating current processes to meet changing business needs.

• Increase plant productivity by providing direct access to a trusted expert who knows your specific plant.

• Analyze plant Health Check with access to a pool of skilled engineers that can give you the right advice concerning your machine, line or facility.

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PreventiveCare to maintain the life cycle time of your equipment or plant.

ProactiveCare to help extend machine lifetime and improve overall output.

PerformanceCare to optimize your equipment/plant for performance, reliabilty and higher sustainabilty.

PreventiveCare ProactiveCare PerformanceCare

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Keep your plant fit on all levels with 3 building blocks.

Pharma Lifecycle Packages

Committed to improving your performance with GEA Pharma Lifecycle Packages.

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GEA Pharma Lifecycle Packages. Three Levels of Care — Each Adding More Services.

Preventive Care

Proactive Care

Performance Care

Lifecycle Package Planning & Preparation ● ● ● Equipment Health Check ● ● ● Remote Support (10h) ● ● ● Critical and Consumable Spare Parts Analysis ● ● ● Single Point of Contact ● ● ● Additional Remote Support Hours (90h) ● ● Spare Parts Stock Review ● ● Safety Inspection and Maintenance ○ ○ Instrument Calibration ○ ○ Preventive Maintenance ○ ● Preventive Maintenance Spare Parts Supply ○ ● Obsolescence Management ○ ● Open Purchase Order Management ○ ● Basic Training Packages (Technical / Operational) ● Advanced Training Packages (Safety / Process / Automation) ○ Learning Path and Certification ○ Process Optimization ● Technical Upgrades Consulting and Proposal ○ On-Site Technical Engineer Support ○

Key: ● Standard ○ Add-on Service (optional)

*Please note that fast response time may not be available for all technologies or territories.

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We strive to maximize our customer’s Overall Equipment Effectiveness (OEE) by improving equipment reliability, production processes, and performance.

Our dedicated team of experts is readily available to provide prompt support, utilizing remote tools and local resources to ensure swift assistance and at the same time reduce our carbon footprint.

Our focus on sustainability extends to optimizing energy usage, reducing water consumption, and minimizing the overall environmental impacts.

Safeguard Your Brand. Elevate Performance and Sustainability.

UPTIME

Transparency

Constant

Deliver facts about the current health status of the equipment.

PROFIT GROWTH

Availability

Increased

Ensure the equipment is always in a good condition and ready for production.

Productivity

Total

Establish processes that create a reliable production environment.

Efficiency

Highest

Optimize production processes to minimize losses.

Sustainability

Maximum

Stay one step ahead of the competition with the latest innovations.

We offer a comprehensive range of services to support your process line throughout its entire lifecycle.

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© GEA Lyophil GmbH 2024. All rights reserved. Subject to modifications.

Solid Dosage Batch service.batchpharma@gea.com Tel +44 23 8026 7131

Solid Dosage Tablet Compression service.tabletpharma@gea.com Tel +32 2 363 83 01

Solid Dosage Continuous service.contipharma@gea.com Tel +32 3 350 12 11

Lyophilization service.lyopharma@gea.com Tel +49 2233 6999 456

Pharma Service – India service.pharma.india@gea.com Tel +91-265-6140451

Pharma Service – North America service.pharma.nam@gea.com Tel +1-410-997-8700

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